Archive for May, 2003

• 5.31.03 "Quality and Satisfaction" is posted in Rant, Reflections, Work & Career

Quality is what people pay money for–for faster cars, bigger houses, etc. But people don’t always recognize what quality is. They don’t recognize that standing by a product or a service is as important if not more important for a vendor/consultant. (more…)

• 5.24.03 "A Guide to Writing Letters" is posted in Quote/Lyric, Reflections

I love letters. And I hate letters. Of the typical forms of communication (in person, on the telephone, via instant messages, through emails/letters), writing can easily be the most or least expressive. While letter-writing appears to be the slowest of the above, it is the only way to express oneself in entirety. Of course many will contend that discussing something in person is the easiest way to avoid miscommunication. With many topics, a steady dialogue or eye contact may be necessary. However, for the time and precision needed to say exactly what one wants and for someone to understand precisely what was expressed, there is no better form of communication than writing. (more…)